Privacy Policy
Last updated: 5/8/2025
At Luna, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.
Introduction
Luna Base Inc. ("LunaBase," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-driven software development platform, available at LunaBase.ai (the "Services"). By accessing or using the Services, you agree to this Privacy Policy.
Information We Collect
We collect various types of information from users of our Services, including:
• Account Information: Name, email address, username, password
• Payment Information: Billing details and transaction history
• User-Generated Content: Code, files, feedback
• Usage Data: Log data, IP address, device type
• Cookies and Tracking Technologies
• AI Model Interactions
• Information from Third Parties
How We Use Your Information
We use the collected information to:
• Provide, operate, and improve the Services
• Personalize user experience
• Process transactions and manage billing
• Monitor platform security
• Conduct research and improve AI models
• Communicate important updates
How We Share Your Information
We do not sell or rent your personal data. We may share information:
• With Service Providers
• For Legal and Security Purposes
• Business Transfers
• With Your Consent
Data Retention and Security
We retain personal data as necessary for service provision and legal compliance. We implement security measures including encryption, access controls, and secure storage.
AI and Machine Learning Practices
LunaBase uses AI and machine learning to generate software code. We do not train AI models using private user data without explicit permission. Contributions to AI model training are anonymized and aggregated unless stated otherwise.
Contact Information
For questions about this Privacy Policy or to exercise your data rights, contact us at:
privacypolicy@lunabase.ai
Data Collection & Usage
Account Information
Name, email address, username, password, and other information provided during registration
Payment Information
Billing details, credit card information (processed securely by third-party providers), and transaction history
User-Generated Content
Code, files, feedback, and other content submitted through our Services
Usage Data
Log data, IP address, device type, browser version, time zone, and platform interactions
AI Interactions
Inputs provided to our AI models for code generation and other features
Your Rights & Controls
Access and Correction
Review and update your personal information in account settings
Data Deletion
Request deletion of your personal data, subject to legal obligations
Communication Preferences
Opt-out of marketing communications and manage notification settings
Data Portability
Request a copy of your data in a structured, commonly used format
Processing Restrictions
Request limits on how we process your personal data
Consent Withdrawal
Withdraw consent for data processing at any time
Compliance & Security
GDPR Compliance
We comply with the General Data Protection Regulation for EU/EEA users, providing rights including data access, correction, deletion, and portability.
CCPA Compliance
California residents have specific rights under the California Consumer Privacy Act, including data access, deletion, and opt-out options.
International Data Transfers
Cross-border data transfers comply with applicable laws using standard contractual clauses and other safeguards.
Data Security
We implement encryption, access controls, and secure storage to protect your personal data.